Web CMS Survey Results: Support and Training

Do you provide internal/centralized support to Web CMS users? 

How many staff are dedicated to supporting the Web CMS? Breakdown

What are the roles of Web CMS support staff? 

Does the system's vendor or manufacturer provide technical support services? 

Do you provide formal training to Web CMS users? 

Who is responsible for conducting training sessions/classes? 

What learning and support resources are available to users of the Web CMS?